Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with My Dream. We are committed to delivering your orders quickly and securely.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation and shipping update once your order has been dispatched.

Shipping Time

Estimated delivery times:

• Major Cities (Pakistan): 2–4 business days

• Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, courier delays, or other circumstances beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive tracking information (where available) so you can monitor your delivery.

Delivery

Please ensure your shipping address and contact information are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Failed Deliveries

If a delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for reshipment.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package with your order number and clear photos (if applicable). We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.